Last updated: March 19, 2025
At cs2duffy.com, operated by MARK A BORG LTD (Company Number: 15103854), we strive to ensure all transactions are fair and secure. This Refund Policy outlines the conditions under which refunds may be issued for CS2 skin trades.
Refunds are only available if: - The trade was not completed due to an error on our platform. - The CS2 skin received does not match the description provided in the trade request.
Once a trade is completed and the CSGO skin is delivered, all transactions are final. We do not offer refunds for change of mind or incorrect trade URLs provided by the user.
To request a refund, please contact us within 7 days of the transaction at support@cs2duffy.com. Include your trade details and a description of the issue.
For any questions about this Refund Policy, please contact us at:
Email: support@cs2duffy.com
Address: Flat 2, Sandrock Hall, The Ridge, Hastings, East Sussex, United Kingdom, TN34 2RB